Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account Information: Email address and password when you register
• Server Metrics: CPU, memory, disk, network usage, and system information from servers you choose to monitor
• Usage Data: How you interact with our Service, including features used and pages visited
• Payment Information: Billing details processed securely through our payment provider

2. How We Use Your Information

We use collected information to:

• Provide and maintain the monitoring Service
• Send alerts and notifications you configure
• Process payments and manage your subscription
• Improve and optimize our Service
• Send important service-related communications
• Respond to your requests and support inquiries

3. Data Storage and Retention

Server metrics are stored according to your plan's retention period (24 hours to 90 days). Account data is retained while your account is active. Upon account deletion, all data is permanently removed within 30 days.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, secure authentication, and regular security audits. However, no method of transmission over the Internet is 100% secure.

5. Data Sharing

We do not sell your data. We may share data with:

• Service Providers: Third parties that help us operate the Service (hosting, payment processing)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition

6. Webhooks and Integrations

When you configure webhooks (Slack, Discord, etc.), alert data is sent to the URLs you provide. You are responsible for the privacy practices of third-party services you integrate with.

7. Cookies

We use essential cookies for authentication and session management. We do not use tracking cookies or third-party analytics that track you across websites.

8. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and data
• Export your data
• Object to certain processing

9. International Data Transfers

Our servers are located in the United States. By using the Service, you consent to the transfer of your data to the US. We comply with applicable data protection laws.

10. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the Service.

12. Contact Us

For privacy-related questions or requests, contact us at [email protected]